Last updated: July 16 2026

All products at Karen From Marketing Shop are made to order through our print partner, Printful. Because each item is created specifically for you at the time of purchase, we are unable to offer returns or exchanges for change of mind, incorrect size selection, or simply not liking the item once received.

Damaged, misprinted, or faulty items

If your item arrives damaged, misprinted, or with a manufacturing fault, please contact us within 30 days of receiving your order at [email protected], including a photo of the issue. We'll arrange a free replacement or refund on Printful's behalf.

Lost packages

If your order hasn't arrived by the estimated delivery date, please allow a few extra days, as shipping estimates aren't guaranteed. If your package still hasn't arrived, contact us within 30 days of the estimated delivery date and we'll look into it for you.

Incorrect address

Please double check your shipping address at checkout. If a package is returned to us due to an incorrect or incomplete address, reshipping may incur an additional cost.